Frequently Asked Questions


Do I need to come to Bali to work with you?

As much as we would love to meet you in person, it is not necessary for you to come to Bali to work with us. We are used to working with our clients remotely. We mainly communicate with our clients through email and videocalls. During the project we will act as your eyes and ears on the ground in Bali, while you stay in your own country. We will represent you when visiting manufacturers, manage the production and do quality control. We will of course always provide detailed reports about the progress of your project. If however you do have plans to visit Bali, we will be very happy to meet you and invite you on a sourcing tour to meet with manufacturers directly.

What are the challenges when manufacturing in Bali?

The most heard challenge when it comes to manufacturing in Bali is communication. From our observation we can say that communication issues are sometimes caused by language barriers, which makes communication difficult (especially when done remotely), but more often they are caused by different expectations from the brands and the artisans about the process and the result. This can lead to disappointed clients when deadlines are not met, or frustrated artisans when they are asked to revise products that were already made. To overcome this challenge clear communication and technical briefs that can easily be understood by both clients and artisans are very important.

The other challenge is working with smaller (home) industries. This is also one of the things that makes manufacturing in Bali interesting, because you can work with low quantities and there are a lot of options for custom products exactly the way you want them to be. But while big factories usually will have all facilities in-house, a small studio may outsource some of the work. For example, when you are working on a garment production, you are buying fabric from supplier A, buying trims from supplier B & C, you have the fabric dyed by dye-house D, the labels are printed by supplier E and your fabrics are cut&sewn by manufacturer F, embroidery details are added by manufacturer G and then packed and shipped by party H. This means a lot of different parties with different specialties are involved in your project, which may make the project feel overwhelming to you as a client, especially if this is your first production. Having said that, many manufacturers will offer to help you with outsourcing some parts of the process, or you could of course work with an agent like The Bali Curator to manage the logistics between different parties and keep an eye on all processes.

Why should I work with The Bali Curator as my Production Manager?

If you are an established brand and have been managing your production processes yourself, you know the work that has to be done, and you also know how much time it can cost you to manage your production process well and maintain good relationships with you production partners. The Bali Curator can take care of the production for you and help to maintain good relationships between your brand and your production partners, while you focus on other tasks to grow your business. 

If you are new to manufacturing (in Bali), we can help to guide you through the process and help you to avoid making costly mistakes. An experienced production manager like The Bali Curator, who is present on the ground during the production process, can help to avoid and overcome the above mentioned communication challenges, as well as make the process more efficient for both the client and the makers.

We also understand that different clients have different needs. Some clients prefer to outsource all activities related to their production in Bali and our team will take care of everything from sourcing, prototype development, production, quality control and shipment. Whereas other clients prefer to stay hands-on involved in the process, but they do need assistance with certain aspects of their projects. For example, they need assistance with finding the right manufacturers for their project, or they need assistance with quality control. Therefore, we offer a la carte services, so you can book only those services that you actually need, without any obligation to continuously place your orders through The Bali Curator.

Next to supporting artisans and families in Bali, by working with The Bali Curator you are supporting an ambitious team with talented people from various backgrounds, who are given a chance to develop their professional skills and reach their individual goals. At The Bali Curator we work compactly together as a team and support each other in order to reach our company's and individual goals, while providing the best possible service for our clients.

Our clients are both start-ups and established brands, their levels vary from start-up companies run by only one person to established brands with offices and stores worldwide. We offer personalized services and are happy to work with any serious client, regardless of the size of the company or the production amount. What our clients have in common is that they value co-creation and fairness throughout their supply chain as much as we do. 

We offer services outside the actual sourcing and production management tasks. We can help you with techpacks, prototype development, creating labels/hang tags, and also create professional, high-resolution photo stories of your production process and organize campaign shoots of your final products. 

Another important point is that PT. The Bali Curator is a legally registered, tax-paying company. It is important for your business that you are working with a legal entity.

Why do you call yourself an ethical sourcing consultant?

Great question, we're glad you asked! There is no universal definition of what 'ethical production' means or how it can be measured, and therefore it is important to explain what we mean by it. For us, ethical production means a collaborative process where all parties are empowered and projects that are beneficial for all parties involved. In our day-to-day practices this means that the artisans will be actively involved in the process of deciding on pricing and timelines for a project. If these timelines or budgets are not workable for our clients, we will not push the artisans to go over their limits, but we will look for solutions to make the project workable for both parties. For example, we may suggest changes in the design to make it more affordable to make. Another important element in our way of working is clarity. Instead of requesting 'quality' from the artisans and protesting when the 'quality' was not delivered, we will be very specific about confirming the design and construction details before starting the production process. This way we make sure that client, artisan and our team are on the same page and all have realistic expectations regarding the outcome of the production. We will provide consultation to our clients about these strategies, and that is why we call ourselves an Ethical Sourcing Consultant.  

What are your MOQs?

We do not have a Minimum Order Quantity, however most of our production partners do require minimum quantities. We can start from low quantities (25 pieces / style for garment production and 10 pieces / style for jewelry / homewares), however the requirements will vary between different manufacturers. At the start of your project we will ask you about your preferred order quantity and timelines, we will then source a production partner that has the capacity to work with the preferred quantities. A total order quantity of 100 pieces may be considered a big order for an artisan working independently in his/her home studio, whereas a bigger factory may not even consider accepting this order quantity. Therefore, we will also consider production quantities when connecting you to a production partner.

It is also good to consider that developing custom styles will be relatively expensive when your order quantities per style are very low. Therefore, if you’d like to start small, we suggest cutting down the number of styles, rather than the quantity per style.

How many people will come on a sourcing tour?

Our Sourcing Tours are custom made, tailored to each client's needs. So therefore they are private. You can bring a friend/partner with you on the tour. If you would like to join with more than two people, please let us know at the time of booking so we can arrange transport and lunch for your group. You will be accompanied by our driver and a guide from our team during the tour. Your guide will share experiences and knowledge with you during the tour and help with translations and consultation when visiting the manufacturers. 

To be able to create a tour schedule that suits to your needs, we will ask you to provide as much as possible details about your designs or the products you would like to source at the time of booking. The more details you can provide, the better we will be able to prepare a tour that will introduce you to manufacturers that suit to your project.  We recommend to book your tour at least one month in advance. Please refer to this page to read more about our Sourcing Tours and to access the enquiry form.

Will I be able to visit the manufacturers myself?

Absolutely! If you get to visit Bali we strongly recommend to visit your manufacturer. We can organize a visit for you and introduce you to the manufacturer we have sourced for you. While we do strongly encourage to build a relationship with your manufacturer, we do also ask for communication about the project to go through The Bali Curator as long as we are working with you. This is to avoid confusion and misunderstandings when the manufacturer gets instructions both from you and also from us.

Do you work with start-ups?

Yes! Our clients are both start-ups and established brands.

What type of products and manufacturers do you source?

If it can be made in Bali, we will work on it. So far we have sourced and worked with garment manufacturers, fabric suppliers, (natural) dye-houses, print studios, packaging makers, silver (and goldplated) jewelry artisans, beads jewelry artisans, leather bag artisans, leather shoe makers, leather tanneries, rattan furniture makers, palm leaf basket makers, atta grass accessories weavers, fabric weavers, iron wire weavers, stone statue makers, brass statue and accessories suppliers, wooden accessories makers, wooden furniture manufacturers, lantern makers, embroidery artisans, (recycled) glass manufacturers, recycled plastic manufacturers, water hyacinth home decor suppliers, shell decoration artisans, macrame artisans, crochet artisans, knitwear manufacturers, swimwear manufacturers, active wear manufacturers, ceramics artisans, resin artisans, wood carvers, beads boxes and accessories makers, batik artisans, among others. If you are not sure if your product can be made in Bali, please feel free to send us an email with you enquiry. We will be happy to review it for you.

Do you have a product catalogue?

We do not have a catalogue with all available products in Bali, because collections are often changing and suppliers are often launching new products. If you are looking to source wholesale / private label goods, we will ask you to provide a moodboard and we can do custom sourcing for you based on your moodboard and provided brief. This way we can provide customized service and offer products that are specifically sourced for your brand.

Can you sign an NDA (Non-Disclosure Agreement) before I send you any designs?

Yes, that is no problem! If you send us an NDA before you send us your designs we will sign it. We do ask you to make sure that the designs you ask us or the manufacturers to sign an NDA for are actually your own unique designs. 

How much do you charge for your services?

Our fee will depend on what services you need from us. As we are hired as your production manager, and not your manufacturer, we clearly separate our service fees from the costs of the goods that are bought our produced. This way we keep pricing and payments to all parties involved in the project transparent, while we also protect our independent status as your agent, as we are not dependent on commissions.

Please visit our Services Page to find more information and book our a-la-carte services, such as a sourcing tour, quality control or a photostory. Or to discuss a project-based or ongoing collaboration with us.

And please click here to read through our Services Catalogue.

Where are you based?

Our office is located at jl. Gunung Soputan no. 61 in West Denpasar. Please refer to our Contact Page for more detailed information on how to get in touch. Please note, if you would like to visit us we kindly ask you to make an appointment in advance.

Who should I contact for public speaking, press or event related questions?

Please contact our Co-founder, Cecile, at cecile@thebalicurator.com.

What is Bali Sewing Studio?

Bali Sewing Studio is part of The Bali Curator. It is a sewing studio located inside our office, where we focus mainly on the development of new styles for our clients, especially for textile based products such as clothing and cushion covers. Included in Bali Sewing Studio services are fabric sourcing, dye/print testing, making techpacks, pattern making, sample sewing and developing brand/care labels and hangtags. Our Bali Sewing Studio team can also help with small production runs. For larger production quantities we will suggest you work with a larger garment manufacturer after we have developed the prototypes. This means the garment manufacturer will only need to copy the confirmed styles, as you have already worked with our specialized team on the development. For more information about Bali Sewing Studio, please visit www.balisewingstudio.com.

What is Tribhumi?

Tribhumi is a studio for natural dyeing and screenprinting with natural ink, both on textile as on paper. It was founded in 2020 by our co-founder Angga. The studio is based in West Denpasar, not far from our office. If you would like to learn more about Tribhumi, please review www.instagram.com/tribhumi_bali.