Quality control should be a standard procedure for all production processes. It does not mean that the artisans that worked on your products produce bad quality, it simply recognizes that mistakes can happen in any handmade or industrial process. By incorporating Quality Control as a standard procedure in your production process, you allow your artisans to be human, while you can still be confident about the quality of the products that will be shipped to your customers.

For each style, we create a detailed, individual Quality Control checklist. This checklist is based on the approved sample and confirmed design specifications, and it will be shared with you for review and confirmation at the start of the project.

Our Quality Control checks typically include:

• Measurements

• Functionality (for example: zippers working smoothly, lids opening and closing easily)

• Colors and color consistency

• Neatness of construction

• Finishing

• Labelling

• Stains and visible marks

• Material defects (such as fabric or print defects)

• Order quantity

If there are any specific details or critical points that require extra attention for your product, you’re very welcome to let us know. We’ll incorporate these into the Quality Control checklist to ensure everything is checked against your standards.

The timeline for your project depends a lot on the quantity and also the type of products. In most cases, the checking process will be done within a week from the day the goods were delivered to our office. Please note this is the timeline for the checking process and does not include the time artisans may need for the revisions.

We prefer doing quality control in our office, as we can work most efficiently in this set-up. However, for large items or special cases we can do quality control at the manufacturer’s workshop or warehouse.

We will attach a hangtag with notes for the manufacturer to items that do not pass the Quality Control. You will also receive a detailed report, so you can see exactly which items did or did not pass the quality control and what the issue was on each product that needs revision.

After Quality Control we will send the items that did not pass back to the manufacturer.

Items that did pass can be sent to you directly, or they can also be sent back to the manufacturer so your manufacturer can ship everything together.

The Quality Control Fee is charged per product. The fee depends on the type of product, and the amount of products to be checked. The fee starts from IDR 9,000 per product.

We require a minimum fee of IDR 1,000,000 to start a quality control project.

Yes, absolutely! Our Quality Control service can be booked independently, also if you did not book any sourcing or production management services from The Bali Curator.

You can access our enquiry form here: Quality Control Enquiry

Our team will review your enquiry and then get back to you by email within three working days to send you a quote.

Ideally, you book the Quality Control service in advance to make sure our team is available when your production is ready.

Please send you questions to enquiry@thebalicurator.com, we will be happy to hear from you and answer your questions.

This depends on your brand and your brand’s values. Some brands choose speed over quality and factor in the cost of returns, replacements, or even lost customers due to dissatisfaction. For small and growing brands, however, customer trust and reputation are everything. Quality Control is one of the most effective ways to protect both.

What is the average reject rate?
There isn’t a fixed number. We’ve conducted Quality Control checks where more than 90% of the items required revisions, and we’ve also worked on projects where fewer than 10% needed adjustments. It varies widely depending on the product, materials, production method, and supplier.

Have you ever had a project where 100% of the goods passed Quality Control the first time?
No, we haven’t experienced that yet.

So, our honest answer to the question “Do I really need Quality Control?”
Yes, you do.
Quality Control isn’t about mistrusting your manufacturer; it’s about noticing mistakes before the goods are shipped from Bali or reach your customers.